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Frequently Asked Questions

How do I order a print?

Once you select the piece you love, you'll see that the site will guide you to choose a medium, a size, and a style.  

Medium refers to the printing of the photo. You can order paper, which means you can frame it yourself to fit your decor.  For a more finished piece, there are a few more options: canvas, metal, wood, and acrylic.  Let's dive a little deeper on each of these. When you see a "?" next to a category as you are ordering, hover over it, and a description will appear.

Paper

  1. Glossy paper:  highly reflective, great for bold and bright colors with no texture to paper.
  2. Metallic paper: 3-D effect, brings out the light in the photo for depth, beautifully-saturated colors, and sharp details.
  3. Smooth fine art paper: popular choice by the professionals, ideal for intense colors, contrasts, and enables a wide range of grey tones. Great for black and white prints.

Paper options:

1.  Border:  if you plan to put a mat around the photo when you frame it, you may want to allow for a border.

2.  No border:  if you use a modern to-the-edge type of framing method, you can forego the border and have the photo print to the edge of the paper.

Canvas

Canvas prints offer a slightly-textured, more sedate, and a classic look.  Bonus that canvas is also more economical.  If you plan on moving much in the future, canvas is also lightweight in comparison to its counterparts and doesn't require sturdier mounts to the wall.

  1. Matte:  perfect for no glare situations like window-filled rooms.
  2. Glossy: reflective, great for bold, and bright colors.

Canvas options:

  1. Mirror image: the most popular effect in canvas wrapping, especially with photography.  The last 1-2 inches of the image is mirrored to create a smooth appearance on all sides of the wrap.
  2. Image overflow:  the image wraps around the sides so that you will lose a portion of the picture from the front side of the image.
  3. Border color: select black or many other colors to wrap around the canvas to compliment the photo.
  4. Frame:  if you'd like to add even more finish to your canvas print, consider a frame.

Wood

Your selection is printed onto 3/4 inch thick maple wood.  The wood grain pattern will show through, especially on lighter sections of the piece.  Each piece of wood has a pattern that makes it unique.

Acrylic

​​Your selection is printed on ultra-modern 1/16 inch thick acrylic.  The light-capturing properties of acrylic will enhance colors, making them appear more vibrant. The 3-D appearance is sleek and glossy.  The inherent qualities of acrylic will shield your image from moisture, UV rays, and accidental knocks.

 

There are many options to print.  If you are desiring something other than what you see on this site, please reach out to me and we can discuss.

 

How long will it take to get my order?

We want you to have your artwork promptly, but we also want to ensure it is a quality piece.  Next day and 2-day express shipping are available at an additional fee, but please note that this will not affect processing time. There are two parts to your order, the processing time to print your art and the shipping time.  If you are ordering paper only, the production time is 2-3 business days.  Canvas, metal, and acrylic take 3-4 business days.  Shipping for most orders in the lower 48 states averages three business days.  Therefore, orders generally arrive in 5 to 7 business days.  Please keep in mind that during the busier holidays seasons, shipping could take longer.  

What is your Policy on Returns/Exchanges/Refunds? 

We want you to be satisfied and will provide a no-charge replacement or refund if there are any quality issues.  For us to prevent quality issues in the future, we may request the order be returned and will provide a return shipping label in that case. We do not offer a refund or replacement due to a customer changing their mind or determining a piece doesn't work for them.  Please use the Augmented Reality tool to size and virtually "see" the artwork on your walls.  If you have any questions on how a piece might work in your environment, please reach out to us to discuss.  We want you to be happy for many years sharing your walls with this art.

How can I keep up with your new work?

I'd love to share when I have new pieces added to the collection.  Just sign up for my PhotoBlog here.  If you love something and want to share it, use the buttons for social media on the left side of the screen.  Kudos to you for sharing the love.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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